Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Showhome Media platform operated by Showhome Media ("we", "us", or "our"). By creating an account or using our service you agree to be bound by these Terms.

1. Eligibility

You must be at least 16 years old and capable of forming a binding contract to use our service. By accepting these Terms you represent that you meet these requirements.

2. Your Account

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately through our contact form if you suspect unauthorised access.

One person or legal entity may not maintain more than one free account.

3. Subscriptions and Billing

Paid plans are billed monthly or annually in advance. Prices are shown in your local currency where supported, inclusive of applicable taxes. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; we do not offer pro-rata refunds for unused time except where required by law.

We reserve the right to change prices with at least 30 days' notice. Continued use of the service after a price change constitutes acceptance of the new price.

4. Free Plan

The Free plan is subject to the usage limits described on our Pricing page. We may change or discontinue the Free plan at any time with reasonable notice.

5. Acceptable Use

You agree not to use Showhome Media to:

• Upload content that infringes any third-party copyright, trademark, or other intellectual property right
• Upload content that is unlawful, defamatory, obscene, or fraudulent
• Attempt to gain unauthorised access to our systems or another user's account
• Resell or sublicense access to the service without our written consent
• Use automated scripts to create accounts or interact with the service in a way that degrades performance for other users

We may suspend or terminate your account without notice for material violations of this section.

6. Your Content

You retain all ownership of the photos and other content you upload ("Your Content"). By uploading content you grant us a limited, non-exclusive licence to store and process it solely to provide the service to you.

You represent and warrant that You have all rights necessary to grant this licence and that Your Content does not violate any law or third-party rights.

7. Our Intellectual Property

The Showhome Media platform, including its templates, software, and design, is owned by us and protected by copyright and other laws. These Terms do not grant you any right to use our trademarks or branding.

Videos you export using our service are yours. We claim no ownership over exported output.

8. Watermarks

Videos exported on the Free plan include a Showhome Media watermark. You may not remove or obscure this watermark unless you are on a paid plan that includes the "No watermark" feature.

9. Service Availability

We aim for high availability but do not guarantee uninterrupted access. We may perform scheduled maintenance with advance notice where possible, and emergency maintenance without notice when necessary.

10. Backups and Data Loss

We make nightly backups of the service, but backups cannot guarantee that no data will ever be lost. To the maximum extent permitted by law, we are not responsible for the loss of Your Content, projects, or exported videos caused by a server failure, crash, or other technical fault.

We recommend you keep your own copies of any important files, such as your original photos and exported videos. Posting your finished videos to social media also means a copy is stored there.

11. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be error-free or that defects will be corrected.

12. Limitation of Liability

To the maximum extent permitted by law, our total liability to you for any claim arising out of or relating to these Terms or the service shall not exceed the amount you paid us in the 12 months preceding the claim. We are not liable for any indirect, incidental, consequential, or punitive damages.

13. Termination

You may close your account at any time from your account settings. We may suspend or terminate your account if you breach these Terms, with or without notice depending on the severity of the breach.

On termination, your right to use the service ceases immediately. We will retain your data for 30 days after termination before permanently deleting it, during which time you may request an export.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email at least 14 days before they take effect. Continued use of the service after that date constitutes acceptance of the revised Terms.

16. Contact

Questions about these Terms? Send us a message through our contact form.